Do you have any questions or suggestions?
Would you like to order any of our products?
Would you like to order a sample of PLATINUM complete food?
Would you like to set up, alter or cancel your Premium Service?
Our team is happy to help
by phone: free of charge within Germany and Austria on our service number 0800 364 36 63 (0800 DOGFOOD), Monday to Friday 8 a.m. – 8 p.m., from abroad +49 (0) 67 21 30 59 3-0, Monday to Friday 8 a.m. – 8 p.m.
by Fax: +49 (0) 67 21 30 59 3-29
by e-mail: info@platinum-natural.com
You are a breeder?
e-mail to: zuechter@platinum-natural.com
Our Vet
Sandra Wolf is a vet with experience from practice and is available as a contact for all questions on diet and dental care you may have. Get connected through our free service numbers with Ms. Wolf or send an e-mail to: tierarzt@platinum-natural.com.
Sales from our factory
You can buy and take away PLATINUM complete food and care products directly from our location.
Please note that we only accept payment by cash. Alternatively, as a registered customer you can select payment by direct debit.
Our address
Pro Developments GmbH & Co. KG
Am Ockenheimer Graben 23
55411 Bingen
Germany
Opening times for factory sales:
Monday to Friday 8 a.m. – 6 p.m.
